Doprava a platba
Shipping and Payment Policy
ZPŮSOB PLATBY
- Platební brána ComGate Payments, a.s. - pro více informací o průběhu platby zde: https://help.comgate.cz/v1/docs/cs/platby-kartou
https://help.comgate.cz/docs/bankovni-prevody - Kontaktní údaje na společnost ComGate Payments, a.s. včetně telefonního čísla a e-mailové adresy pro případné reklamace nebo dotazy k platbám: ComGate Payments, a.s.Gočárova třída 1754 / 48b, Hradec KrálovéE-mail: platby-podpora@comgate.czTel: +420 228 224 267
Online platby pro nás zajišťuje platební brána Comgate. Poskytovatel služby, společnost ComGate Payments, a. s., je licencovaná Platební instituce působící pod dohledem České národní banky. Platby probíhající skrze platební bránu jsou plně zabezpečeny a veškeré informace jsou šifrovány. Další informace a kontakty na www.comgate.cz.
We ship Worldwide through our delivery partners DHL Worldwide Express.
We cannot guarantee delivery times during busy periods as much of it comes down to factors outside of our control. However, in normal circumstances, we have the following delivery times:
Scandinavia
Free Shipping: 2-3 Business days
Express Shipping: 1-2 Business days
European Union
Free Shipping: 2-5 Business days
Express Shipping: 1-3 Business days
North America (US, MX, CA)
Free Shipping: 3-6 Business days
Express Shipping: 2-4 Business days
Middle East
Free Shipping: 3-6 Business days
Express Shipping: 2-5 Business days
South America
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Asia & Australia
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Africa
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Return Policy
Love it or money back is our Return policy. You can return any item within 14 days from receiving it, without any questions asked from us. However the product must remain in unused, original condition, and in its original packaging. We offer free returns on all our products.
Contact us
If you wish to return or exchange a product, please contact us at welovehorology@gmail.com. We will then make all the necessary arrangements.